Statement Regarding an Unsettled $400

This page documents my experience regarding an unsettled personal payment of $400 related to a purchase attempt on September 9, 2025.

Amount

$400

Date

September 9, 2025

Current status

Unresolved

Contact attempts

Multiple messages with no response, Zelle request, and Google review.

Factual Account

• On September 9, 2025, I arranged to purchase an iPad Pro M4 13" 512 GB and a Magic Keyboard. We met on RIT's campus to complete the transaction.
• I initially sent $1,000 via Zelle, reaching my daily limit. I then attempted to send an additional $400 through Zelle — it was deducted from my account and shown as processing.
• Because the payment was not yet completed, I was asked to send $400 via Cash App to complete the deal, which I did. The product was provided same day.
• On September 11, 2025, the original $400 Zelle payment completed, meaning I had effectively sent $800 total for the remaining balance.
• I immediately contacted him, sent a Zelle request for $400, and followed up several times requesting a refund. As of today, no payment has been returned.
• I had previously purchased an iPhone from this business without issue, which is why I trusted that the duplicate payment would be resolved quickly.

“I am sharing this to document my experience and to request resolution. I welcome a good-faith response.”